Shipping Policy

Shipping Rates

• FREE shipping on all orders of $100 or more
• $6.95 flat rate shipping on orders under $100

All orders ship via USPS. Shipping is available to all 50 US states and Washington, D.C. We do not currently ship internationally.

Processing & Delivery Times

Orders placed before 5:00 PM Pacific Time on business days (Monday–Saturday) are processed the same day. Orders placed after 5 PM or on Sundays are processed the next business day.

• Handling time: Up to 1 business day
• Total estimated delivery: 2–6 business days from order placement

Delivery times are estimates and may vary depending on your location and carrier conditions. You will receive a USPS tracking number via email once your order ships.

In-Store Pickup (Free)

Prefer to pick up your order? Select "Pick Up In Store" at checkout and choose your preferred salon location:

• West Charleston (Summerlin) — 7871 W. Charleston Blvd, Suite 160, Las Vegas, NV 89117
• South Maryland (Henderson) — 8790 S. Maryland Parkway, Suite 140, Las Vegas, NV 89123
• Durango — 5770 S Durango Dr, Suite 100-A, Las Vegas, NV 89113

Pickup orders are typically ready within 1 business day. You'll receive an email or text notification when your order is ready.

On Display to Order

Some products available at our salon locations can be ordered online and shipped directly to you. These items are on display in our stores for you to see and touch in person, and can also be purchased online with home delivery.

On-display-to-order products follow the same shipping rates and delivery times listed above.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress with the carrier.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue and arrange a replacement or refund.

Contact Us

Questions about shipping or your order? We're happy to help.